Refund Policy
At Farmfolk Co, we want you to be satisfied with your purchase. If you experience any issues with your order, please contact us at support@farmfolkco.com, and we will assist you as quickly as possible.
Custom-Made Products
All items are made to order. For this reason, we do not accept returns or refunds for incorrect size selection or personal preference. Please review the size chart carefully before placing your order.
Order Changes or Cancellation
You may request an order modification or cancellation within 12 hours of placing your order. After this time, orders may already be in production and cannot be changed or canceled.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, we will offer a free replacement or refund.
Please contact us within 7 days of delivery with:
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Your order number
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Clear photos showing the issue
Order Not Received
If your order has not arrived within:
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30 days (US)
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60 days (International)
(Processing time of 3–5 business days not included)
Please contact us so we can investigate and provide a resolution.
Tracking Marked as Delivered
If tracking shows “delivered” but you did not receive your order, we may offer a replacement. Refunds are not guaranteed in this case.
📧 Contact: support@farmfolkco.com