Our return window is 30 days from the date of delivery for defective items.
We accept returns for defective or damaged products only. If you receive a defective item, please contact us within 30 days of delivery at support@farmfolkco.com.
At Farmfolk Co, all products are made to order. Because of this, we do not accept returns or exchanges for reasons such as incorrect size selection or change of mind. Please review the size chart carefully before placing your order.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery at support@farmfolkco.com.
To help us resolve the issue, please include:
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Your order number
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Clear photos showing the problem
In these cases, we will offer a replacement or a refund at no additional cost.
Order Not Eligible for Return
We do not accept returns for:
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Items worn, washed, or used
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Items returned without proof of purchase
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Requests made more than 30 days after delivery
Refund Processing
If a refund is approved, it will be issued to the original payment method within a few business days. Processing times may vary depending on your bank or payment provider.
Contact Us
For any questions regarding returns or refunds, please contact:
📧 Email: support@farmfolkco.com